Our Lights in Action
Frequently Asked Questions
How long does it take to ship?
How long does it take to ship?
Handling time is currently 1-2 days and Shipping time is currently 1-5 days.
What is the Omnilux return policy?
What is the Omnilux return policy?
You are welcome to return any product for a refund as long as it is within 14 days of receiving your order as long as the item or items returned are undamaged and in their original package with all parts and instructions. Please note that we deduct a 20% restocking fee for all returns. Learn more here: https://omniluxlights.com/policies/refund-policy
How long does it take to charge?
How long does it take to charge?
Charging takes 5-6 hours under direct sunlight.
How long does the battery last?
How long does the battery last?
The longevity of the charge varies based on usage frequency. If the light is activated about 8 times per night, a fully charged solar panel can sustain:
- Up to 20 days in Motion Mode
- Around 36 hours in Stay On Mode
These durations are estimates and depend on the average number of nightly activations.
Can I install the light under shade?
Can I install the light under shade?
To ensure optimal performance, it's important to position the light in a location where the solar panel is not obstructed by shade. Maximizing sunlight exposure by choosing an unshaded installation spot will enhance the light's efficiency.
What does the warranty cover?
What does the warranty cover?
All of our lights are backed with a 1 year warranty. If your light stops working we will replace it.
WHAT DOES NOT FALL UNDER FACTORY WARRANTY?
- Batteries charged below 14°F (-10°C).
- Wear and tear
- Misuse or use not in accordance with product instructions
- Warranty does not cover defective product as a result of any circumstances not involved in the manufacturing or faulty parts.
- Damage from high winds, hail, or puncture damage.
What Makes Omnilux Different
Rated Excellent By Our Customers